For Our Customers, Their Loved Ones & Families
It’s the same great team and the same great care.
Your equipment is personal, and so is the relationship you have with the people who fit and service it. You’ll keep working with the same ATPs and technicians who know you, your equipment, and you or your loved one’s specific needs.
Your ATP and service team stay the same.
Evaluations, deliveries, and repairs continue as scheduled.
Our six locations across Oklahoma, Arkansas, and Colorado stay open.
Our phone number and contact information haven’t changed.
For Therapists & Other Medical Partners
Your patients stay with the experts they know and trust.
Our partnerships with physical therapists, occupational therapists, physicians, case managers, and other medical professionals are at the heart of what we do.
Joining Reliable Medical doesn’t change who you’ll work with nor change the skilled, compassionate ATPs your clients count on.
You’ll work with the same local ATPs and contacts you already know.
The referral and evaluation processes are unchanged.
Enjoy the same prompt service you’ve experienced for years.
Frequently Asked Questions
What is changing with this acquisition?
Action Seating & Mobility is now part of Reliable Medical, a national provider of complex rehabilitation technology (CRT) and home medical equipment. Day to day, you’ll keep working with the same local team. Over time, you’ll start to see the Reliable Medical name alongside ours on our website and materials.
Will I still work with the same ATP?
Yes. Our Assistive Technology Professionals (ATPs) and service technicians are part of the Reliable Medical team now, and they’ll continue to serve the clients and communities they already know.
Are your locations staying open?
Yes. Our locations in Tulsa, Oklahoma City, and Muskogee, Oklahoma; Fayetteville and Sherwood, Arkansas; and Denver, Colorado continue to serve clients as they always have.
Has your phone number or contact information changed?
No. You can still reach us at 1 (888) 460-4517 or through our contact page.
I have an order or repair in progress. Do I need to do anything?
No. Evaluations, orders, deliveries, and repairs that are already underway will continue as planned. If you have a question about where your equipment is in the process, call us and we’ll be glad to help.
Does this affect my insurance or billing?
You don’t need to take any action. If you have a question about a specific order or anything at all, please contact our team. Online bill pay is still managed through the same system.
Will the referral process change?
You’ll keep working with the same local ATPs and contacts. For now, continue to use our patient referral form or contact your local ATP directly. If anything about how referrals are submitted changes, we’ll share the details with our referral partners ahead of time.
Who is Reliable Medical?
Founded in 1989 and headquartered in Nashville, Tennessee, Reliable Medical provides complex rehabilitation technology and related mobility and home medical equipment across the United States. Like Action, Reliable specializes in the evaluation, fitting, assembly, and service of custom mobility solutions for people with severe and permanent mobility impairments.
I’m a member of the media. Where can I find more information?
Logos and the official press release are available in our Media Kit.
Media Kit
Members of the media can download logos and the official press release for this announcement.
Visit the Media Kit